Privacy Policy

Hot Buzz ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

• Newsletter Subscriptions: Name and email address when you subscribe to our newsletter
• Pre-order Inquiries: Contact information and order details
• Customer Communications: Information you provide when contacting us

Information Collected Automatically

• Usage Data: Pages visited, time spent on site, browser type
• Device Information: IP address, device type, operating system
• Cookies: See our Cookie Policy below

How We Use Your Information

• To send newsletters and product updates you've requested
• To process and fulfill pre-orders
• To respond to your inquiries and provide customer support
• To improve our website and user experience
• To comply with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Consent: When you subscribe to our newsletter or accept cookies
• Contract: When processing pre-orders
• Legitimate Interests: Website analytics and security

Data Sharing

We do not sell your personal information. We only share data with:

• Service Providers: Basin (form processing), Resend (email delivery)
• Hosting and Security: Cloudflare (website hosting, performance, security, and request analytics)
• Analytics: Google Analytics and Cloudflare analytics
• Legal Requirements: When required by law

Hosting and Service Providers

This website is hosted using Cloudflare services. Cloudflare may process technical request data such as browser, network, device, and IP information to deliver, secure, and improve the website. You can read Cloudflare's Privacy Policy at cloudflare.com/privacypolicy.

We may also use third-party service providers that help us receive and manage website inquiries, analytics, email delivery, and related site operations. These providers are given access only to the information needed to perform those services.

Cookies & Tracking

We use cookies to:

• Remember your cookie consent preferences
• Analyze website traffic and performance
• Understand how visitors interact with our site

You can manage cookie preferences through the cookie banner or your browser settings.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to processing
• Data portability

Data Retention

We retain your data only as long as necessary:

• Newsletter subscriptions: Until you unsubscribe
• Analytics data: retained according to Google Analytics and Cloudflare settings
• Pre-order records: 7 years (legal requirement)

Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, secure form processing, and limited access to personal information.

International Transfers

Your data may be processed in Canada, the United States, or the EU. We ensure appropriate safeguards are in place for international transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.